Privacy
Policy
How we collect, use, and protect your information in compliance with government security standards.
On this page
Compliant with federal security standards and clearance requirements.
Introduction
Motorcade ("we," "our," or "us") is committed to protecting the privacy and security of government agencies, officials, agents, drivers, and VIPs who use our secure transport platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using Motorcade, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you do not agree with our policies and practices, you may not use our services.
For Government Use Only
Motorcade is designed exclusively for government agencies and authorized personnel. Access is restricted to verified .gov and .mil email addresses.
Information We Collect
Personal Information
- Full name, email address (.gov or .mil required), and phone number
- Agency affiliation and department
- Security clearance level (Top Secret, Secret, Classified, Unclassified)
- Government-issued identification for verification
- Driver's license and credentials for driver accounts
- Badge numbers and agency identifiers
Trip & Location Data
- Real-time GPS location during active trips
- Trip history including source and destination locations
- Route information and waypoints
- Vehicle assignment and tracking data
- PIN verification timestamps and status
Security & Verification Data
- Authentication logs and multi-factor verification records
- PIN codes (encrypted and one-time use only)
- Communication metadata for agent-driver-VIP interactions
- Access logs and audit trails
- Clearance verification documents
Device Information
- Device type, operating system, and browser information
- IP address and network identifiers
- App version and usage statistics
- Device security status
How We Use Your Information
Service Delivery
To provide and maintain our secure transport services, including trip creation, PIN verification, and real-time tracking.
Security & Verification
To verify identities, authenticate users, and ensure appropriate clearance levels for operations.
Communication
To facilitate secure communication between agents, drivers, and VIPs during transport operations.
Audit & Compliance
To maintain audit trails for security purposes and comply with government regulations.
Improvement
To analyze usage patterns and improve our platform while maintaining security.
Legal Obligations
To comply with applicable laws, regulations, and government requests.
Data Security
Enterprise-Grade Security
We implement comprehensive security measures to protect your information:
- End-to-end encryption for all communications
- Multi-factor authentication (2-3 methods based on clearance)
- Role-based access control and least privilege principles
- Regular security audits and penetration testing
- Compliance with federal security standards
- Dedicated security team monitoring 24/7
Clearance-Based Access
Data access is strictly controlled based on clearance levels:
Information Sharing
We do not sell, rent, or trade your personal information. We share information only in the following circumstances:
Within Your Agency
Information is shared between authorized personnel within your agency as necessary for transport operations (e.g., agents, dispatchers, administrators).
With Government Oversight
When required by law, regulation, or valid legal process, we may disclose information to authorized government entities.
Service Providers
We may engage trusted third-party service providers who assist in operating our platform, subject to strict confidentiality and security agreements.
During Active Trips
Real-time location and trip data is shared between assigned agents, drivers, and VIPs for the duration of the transport operation only.
Clearance & Verification Data
Clearance Verification Process
When you register with a clearance level, we may collect and verify:
- •Government-issued identification documents
- •Clearance verification from your agency
- •Background check information (for Top Secret clearance)
- •Security interview records for highest clearances
Important: Clearance verification data is stored separately from operational data and subject to additional security controls. Access is restricted to authorized security personnel only.
Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Until account deletion + 1 year |
| Trip history | 5 years (for audit purposes) |
| PIN verification logs | 30 days |
| Communication logs | 90 days |
| Location data | Real-time only, not stored after trip |
| Clearance verification | Duration of employment + 7 years |
| Audit logs | 7 years (compliance requirement) |
Your Rights
Depending on your jurisdiction and agency requirements, you may have the following rights:
Note: Some rights may be limited by legal obligations, security requirements, or clearance levels. For classified operations, additional restrictions may apply.
Children's Privacy
Motorcade is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in the United States. For international operations involving allied agencies, data transfers are subject to:
- Government-to-government agreements
- Security clearances recognized by both nations
- Encrypted transmission protocols
- Strict access controls
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page with an updated effective date
- Sending a notification to registered agency administrators
- Displaying a notice upon login for active users
We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our Privacy Officer:
Washington, DC 20001
For classified inquiries, please use our secure portal or encrypted email. PGP key available upon request.
By using Motorcade, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
Last reviewed: March 15, 2024